What should I expect when my food is delivered?
One of our friendly delivery drivers will deliver your food on a specified day and time . Our knowledgeable drivers will help assist you in any way they can, answering any additional questions [...]
How do I change my order?
With our exclusive CHOICE program you are able to change your meal selections every single week. Simply request a new menu selection form from your driver and hand it back to him each [...]
Am I able to pick up my meals at your location?
No. Because of the Ohio Administrative Code, clients are only permitted to receive their meals at their home or designated delivery address.
What happens if I miss my delivery?
Because we are unable to make re-deliveries, we strongly advise our customers or an approved individual to be home at the date of their delivery.
What happens if I’m not home to receive my meals?
If you or another individual approved by your case manager is not at your home to sign for your meals, we are unable to leave them due to program regulations. If you believe you won’t be [...]
How can I schedule additional meal deliveries?
The number of deliveries you receive is determined by your Social Services Case Manager. If you would like to add additional meals to your service, you will first need to speak with your Social [...]
How do I select my meals for my first delivery?
One of our Consumer Intake Specialists will contact you to go over our menu and help you decide what foods you would like delivered to your home.
Now that I am signed up, what is the next step?
Make your Social Services Case Manager aware that you would like to use Ahlers Meals as your service provider. After we receive notice from the funding agency that you are eligible, one of our [...]
What is the signup process for Ahlers Meals?
When deciding if you would like our delicious and nutritious meals delivered to your home, you first need to see if you qualify. If so, and you are receiving Medicare/Medicaid benefits, simply [...]
